Sign Up

Responsible Gambling

Set a budget before you begin and do not use money you cannot afford to lose. Take regular breaks and keep track of your time and spending. Think of every session as paid entertainment rather than income. Stay away from the games when you feel upset or tired, or after alcohol or drugs.

Is play becoming hard to control

Pause and review your habits if you spend more time or money than planned, try to win back losses, hide how much you play, or borrow money to gamble. Other signs include neglecting bills or responsibilities, thinking about gaming constantly, using it to escape problems, or feeling anxious, guilty or frustrated when you are not playing.

Recognising some of these patterns does not necessarily mean that you have an addiction. It can still be a reason to slow down, take a break or seek support.

Take a cooling-off period

You can set a cooling-off period online through the responsible-gambling tools in your account. The shortest break is 24 hours, and longer ones run for a week, a month or three months. It starts at once after confirmation.

Your account stays active during the break, but gambling is restricted. Available funds can be withdrawn. The cooling-off period ends automatically when the chosen time has passed, and no further action is required.

Choose self-exclusion

Self-exclusion is available online through the responsible-gambling tools in your account. The period can be one year, three, five or ten years, or a lifetime exclusion. It starts at once, and your account is closed for the selected period.

You cannot log in or use gambling services while the exclusion applies. It cannot be cancelled or shortened. Marketing communications stop automatically. Available funds may be withdrawn under our applicable policies.

Set a deposit limit

You may set a daily, weekly or monthly deposit limit by e-mailing [email protected]. Once you reach it, you cannot make another deposit until the relevant period resets.

An increase takes effect after a 24-hour waiting period. A decrease takes effect at once. The limit applies to deposits made after it has been implemented.

Protecting minors

You must be 18 or older to use Lemon. We ask for your date of birth during registration, block registration where the entered date shows that a person is underage, and carry out age-verification checks.

Keep your login to yourself and log out when you step away from the screen. On a shared or public computer, let the browser forget your password. You can consider parental-control software to restrict access to gambling content, and talk to young people about the risks of gambling. If we discover that someone registered or played while underage, the account is immediately closed, deposited funds are refunded to their source and winnings are forfeited.

Independent help

Independent information, self-assessment and practical or emotional support are available from:

Sign Up